HOW DO I PLACE AN ORDER?

Well, you're in the store right now. It’s the usual web shopping sort of drill, with little buttons that you press to pick what you want and a shopping cart and stuff.

If you want to buy wholesale, not only are you a good person, but you should also click HERE.

WHAT IS YOUR MINIMUM ORDER?

There are no minimum orders. Think as small or big as ye like. But for wholesale customers, there are price breaks at a dozen and at a case (84 tees).

WHAT IF A TEE IS OUT OF STOCK?

If an item is not in stock, you shouldn’t be able to order it online. If there’s a hiccup in our system, we will either refund your purchase or exchange it, plus we will say ten Hail Marys and ten Our Fathers for our sins.

WHAT PAYMENT TYPES DO YOU ACCEPT?

Just the classics: We accept payment by Visa and Mastercard only. No Cash on Delivery (COD) or alternate payment methods are available. Any Debit Card or ATM card with the Visa or MasterCard logo is fine.

DO YOU CHARGE SALES TAX?

Only in the state of New York because their government is run by thieves and hucksters. Just kidding. But yeah, only in the state of New York. Residents of the EU will be required to pay VAT, but that’s a small thing to exchange for living amidst the history, canals, and like cathedrals and stuff that are in Europe. Also, the VAT is included in the price already.

HOW DO I ASK A QUESTION ABOUT MY PURCHASE?

If you haven’t found an answer in the FAQ section, then please use our Contact Form. Our helpful customer service reps will get back to you quickly.

DO YOU OFFER GIFT CERTIFICATES?

Not yet. We expect to offer them before the 2008 holiday season.

HOW DO I REDEEM AN ONLINE COUPON?

Enter the code in the first stage of checkout and the discount will be applied automatically. Please note there are time limits on coupons, so pay special attention to the expiration date.

HOW QUICKLY DO YOU SHIP ORDERS?

We ship within 48 hours, which is two days, which is the sun and moon rising and setting twice each, which is fast. North and South American customers have the option of Expedited Shipping. All other regions go through An Post's Registered Post service. They ship via Ground or Air, depending on your location. Our warehouses are in New Jersey and Ireland, so wait times can range between 1 to 10 days.

DO YOU SHIP TO PO BOXES?

Major carriers such as UPS are not allowed to ship to P.O. boxes due to federal regulations. Sorry. However, the USPS will ship to PO Boxes outside the US.

DO I HAVE TO SIGN FOR MY SHIPMENT WHEN IT ARRIVES?

No, you don’t. You can hide behind the living room curtains and watch the mail carrier put it down, then scurry out of your cave and grab it once the coast is clear.

HOW CAN I TRACK MY SHIPMENT?

If you've had your order shipped to the US, you can track your order online using UPS' fancy tracking tool. It's accessible through our Customer Service section. If your order was shipped outside the US, it's still possible to track it, but we'll have to take care of that ourselves - just contact us and let us know.

WHAT IS YOUR RETURN POLICY?

We unconditionally guarantee all our products for 30 days from date of purchase. We will gladly replace or refund for any items you wish to return. We wrote the preceding two sentences with a total of zero cute little quips just to show you how serious we are about the whole return policy thing.

Here’s how to do it:
1. Log in to our Customer Service section with your username and password
2. Select items you wish to return from your Order History
3. Print the Return Authorization Form, package it with your shirt(s), and mail it to the address provided
4. You will receive an email when we receive your package
5. We will notify you again via email when your money is refunded to your account

Not to be harsh, but you are responsible for return shipping charges. We recommend you use priority mail or a carrier that provides tracking. EDUN LIVE is not responsible for lost shipments.

WHAT IS YOUR EXCHANGE POLICY?

We repeat: We unconditionally guarantee all our products for 30 days from date of purchase. We will gladly replace or refund you for any items you wish to return.

The process:
1. Log in to our Customer Service section with your username and password
2. Select items you wish to exchange from your Order History
3. Select new items you wish to own
4. Print the Exchange Authorization Form, package it with your shirt(s), and mail it to the address provided
5. You will receive an email when we receive your package
6. If we owe you a partial refund, or, better yet, you owe us, we settle up; then we ship your new stuff!

Again, you are responsible for exchange shipping charges. We recommend you use priority mail or a carrier that provides tracking. EDUN LIVE is not responsible for lost shipments. (We have to say that because of some weird legalese things that lawyers invented to justify their existence.)

WHAT ARE YOUR STYLE OPTIONS?

Men’s, women’s, Unisex and Kids’ t-shirts. But if you’re a woman you can still wear a man’s, and vice-versa. We don’t want to, like, dictate your gender politics to you. And you can try to squeeze into a kids’ whatever size you are, but it might not be a good idea until that early 90s baby-tee thing comes back in style, which will inevitably happen soon anyway. So actually maybe you better stock up on kids’ tees now.

WHAT COLORS DO YOU HAVE?

Black, White and Natural. (We write them in uppercase because it makes them look important. See, look at this: white, black. Now look at this: Black, White. Looks way more serious, right?) Black and White are available in conventional or 100 percent organic cotton. Natural is 100 percent organic, undyed and made in Uganda. They can be garment dyed, although the thread in the stitching will stay the original color, which actually looks really cool and aged and "wrong in a right way," if you know what we mean. And if you do garment dye, order a size up, because the tees will shrink about 6-8%.

WHY ARE THERE ONLY A FEW COLORS?

Because we want to start simple. Because Rome wasn’t built in a day. Because Black and White are the elemental wellsprings of all things in the universe, man. We’ll add more colors soon though.

WILL MY EDUN LIVE T-SHIRT SHRINK WHEN I DRY IT?

Yes, it will about 3-5%. Our tees are not pre-washed so you should tumble dry low unless you like your tees on the tight side, which we personally don't. As we’ve said elsewhere, hanging them to dry not only reduces your "carbon footprint" (we are already tired of that phrase), but also avoids shrinkage and gives them a nice natural kind of feel. At least that's what we think.

HOW DOES THE SIZING WORK?

Check the Sizing Charts. They were designed by a team of German mathematicians on pharmaceutical-grade meth-amphetamine, so they are insanely accurate.

DO YOU SCREENPRINT THE T-SHIRTS?

We don’t, but these guys do.